Frequently Asked Questions
Everything you need to know about your Warlord Games order.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
Do you offer international shipping?
Yes, we ship our apparel worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How should I care for my Warlord Games apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.